FPB Residential Broadband Order Form

We're making it easy to upgrade your FPB Broadband speed with online ordering. Simply fill out the requested information below and press the "Upgrade" button. Your speed upgrade will be completed by the end of the next business day. Your initial E-mail password is your FPB account number. Please go to the following link for instructions on setting up your E-mail account: www.fewpb.net.

Customer Service Statement Regarding Cable Modem Upgrades & IP Restrictions

FPB's new Residential and Business Cable Modem Packages restrict the number of IPs to only 1 Dynamic IP by default. If you have multiple devices* attached to your cable modem, you will have to use a Router or Firewall** (wired or wireless) to supply them all with Internet access***.

*Multiple Devices = examples: 1 PC using Ethernet & 1 PC using USB; 2 PCs on a network switch, or a PC & game console or web cam, etc.
**Router or Firewall = these will allow multiple devices to connect through 1 IP address -- network hubs or switches do not qualify.
***Internet Access = if you switch devices attached to the cable modem, you will need to power cycle (reboot) the modem afterward.

NOTE: Additional IPs can be purchased for $10 each per month. If you contact Tech Support, you may be required to bypass your router or firewall to fully troubleshoot your issue. FPB does not support home networking devices. While FPB's new multi-megabit packages are very fast, some older cable modems may have trouble achieving their full bandwidth potential. If you experience this, you may need to consider new equipment.

* - required

*Name:

*E-mail:

*Address:

*Current telephone number:

Daytime telephone number:

If different from your regular number.

In order to locate your account information, please provide one of the following pieces of information.

Your FPB account number:

This can be found in the top right-hand corner of your monthly bill.

Last 4 digits of your Social Security Number:

*Select your new Broadband Internet speed:

FPB Broadband 1.0 - 1Mbps down/128 Kpbs up - Includes 5 E-mail accounts
          $26/mo when you subscribe to Expanded Basic Cable AND Local Phone
          $29/mo when you subscribe to Expanded Basic Cable OR Local Phone
          $32/mo when you subscribe to Broadband ONLY

FPB Broadband 2.0 - 2Mbps down/256 Kpbs up - Includes 8 E-mail accounts
          $34/mo when you subscribe to Expanded Basic Cable AND Local Phone
          $37/mo when you subscribe to Expanded Basic Cable OR Local Phone
          $41/mo when you subscribe to Broadband ONLY

FPB Broadband 4.0 - 4Mbps down/384 Kpbs up - Includes 8 E-mail accounts and a Sticky IP
          $39/mo when you subscribe to Expanded Basic Cable AND Local Phone
          $42/mo when you subscribe to Expanded Basic Cable OR Local Phone
          $45/mo when you subscribe to Broadband ONLY

FPB Broadband 8.0 - 8Mbps down/512 Kpbs up - Includes 8 E-mail accounts and a Sticky IP
          $48/mo when you subscribe to Expanded Basic Cable AND Local Phone
          $51/mo when you subscribe to Expanded Basic Cable OR Local Phone
          $54/mo when you subscribe to Broadband ONLY

If you would like to establish E-mail addresses with your FPB account, please enter your requests below. E-mail address selections are not required and are subject to availability. E-mail addresses must be between 3 and 30 characters and end in @fewpb.net (not included in character count).

Requested E-mail address(es):

@fewpb.net

I already have FPB Accounts and want to use those.

Each E-mail account includes 250 MB of E-mail storage and 10 MB of personal web space.

Finished? Press the "Upgrade" button and we'll begin processing your request!

Your speed upgrade will be completed by the end of the next business day. Your initial E-mail password is your FPB account number. Please go to the following link for instructions on setting up your E-mail account: www.fewpb.net.

Note: If you prefer to keep your current 128k, 256k or 512k connection, simply do nothing - yo will not be required to upgrade to the new speeds. All prices/services listed are for residential only. E-mail address selections subject to availability. Requirements for FPB Broadband: DOCSIS version 1.1 or higher cable modem, Windows XP/2000 (Ethernet or USB port) OR Macintosh OS9 or higher (Ethernet only). Windows 98 & ME are no longer supported. Limited service area. FPB is an Equal Opportunity/Affirmative Action employer. Additional IPs and Sticky IPs are available for $10 each per month. Please contact Customer Service about ordering or activating additional or Sticky IPs.